Privacy policy

1Information we may collect

We may collect personal and business information that you voluntarily provide to us, including: full name; company name; job title or position; email address; telephone number; country or location; business address; product or commodity requirements; requested quantities; destination or delivery information; information contained in enquiries, correspondence, documents, or forms submitted to us; supplier or buyer information provided for business verification and due diligence; and other information reasonably required to evaluate or conduct a potential business transaction.

Our website may also automatically collect limited technical information such as IP address, browser type, device information, referring pages, and website usage information where applicable.

2How we use information

We may use personal data for purposes including:

• Responding to enquiries and requests
• Communicating with potential buyers, suppliers, agents and business partners
• Providing information regarding commodities, logistics, sourcing and related services
• Evaluating potential commercial transactions
• Performing business, compliance, KYC and due-diligence checks
• Preparing quotations, offers, contracts, invoices and transaction documents
• Coordinating logistics, shipping, inspections, documentation and operational matters
• Managing relationships with customers, suppliers, representatives and counterparties
• Maintaining business and transaction records
• Protecting Mare Commodities and related businesses against fraud, misuse or unlawful activity
• Complying with legal, regulatory, tax, banking, sanctions and compliance requirements
• Improving our website and business operations

We aim to collect and use personal information only for purposes that are reasonably connected with our business and for which the information was provided or otherwise permitted by applicable law.

3Disclosure of information

Where reasonably necessary for legitimate business purposes, information may be disclosed to:

• Mare Maritime Singapore Pte. Ltd. and relevant associated business operations
• Suppliers, manufacturers, exporters, buyers and commercial counterparties
• Shipping companies, freight forwarders, logistics providers, warehouses and port operators
• Inspection and certification organisations
• Banks, financial institutions, payment providers and trade-finance providers
• Professional advisers, including lawyers, accountants, auditors and consultants
• Information technology and website service providers
• Government agencies, customs authorities, regulators or law-enforcement authorities where required by law

We do not intend to sell personal information as a standalone commercial product.

4International transfers

Because Mare Commodities is involved in international business and commodity trading, information may need to be shared or processed outside Singapore. Where personal data is transferred internationally, reasonable steps should be taken to ensure that the receiving organisation provides an appropriate level of protection in accordance with applicable requirements.

5Data security

We take reasonable administrative, organisational and technical measures to protect personal data against risks including unauthorised access, accidental loss, improper disclosure, misuse, alteration and destruction. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

6Data retention

We retain personal and business information only for as long as reasonably necessary for the purpose for which it was collected, ongoing commercial relationships, transaction records, legal and regulatory requirements, accounting or tax requirements, dispute resolution, and compliance and risk-management purposes. Information that is no longer required should be securely deleted, anonymised, or otherwise disposed of where appropriate.

7Access and correction

Subject to applicable law, you may contact us to request:

• Access to personal data we hold about you
• Correction of inaccurate or incomplete personal data
• Information about how your personal data has been used or disclosed
• Withdrawal of consent where applicable

Certain legal or regulatory exceptions may apply.

8Cookies and website technologies

Our website may use cookies or similar technologies to support website functionality, understand website usage, improve performance and maintain security. You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

9Third-party websites

Our website may contain links to external websites or services. Mare Commodities is not responsible for the privacy practices, security or content of third-party websites. Visitors should review the relevant privacy policies of those services independently.

10Business communications

If you contact Mare Commodities regarding products, supply, sourcing, logistics, partnerships or other commercial opportunities, we may use your contact information to respond to you and continue relevant business communications. You may request that we stop non-essential communications at any time.

11Data breaches

Where required by applicable law, we will assess suspected personal-data breaches and take reasonable steps to contain and address them. Where a breach meets applicable notification requirements, relevant authorities and affected individuals may be notified as required.

12Changes to this privacy policy

We may revise this Privacy Policy from time to time to reflect changes in our operations, our website, applicable laws or regulations, or our data-protection practices. The latest version will be published on our website with an updated revision date.

13Contact us

Mare Commodities — a commodities trading brand/division associated with Mare Maritime Singapore Pte. Ltd.

• Email contact@marecommodities.com
• Operations operations@marecommodities.com
• Telephone +65 8616 4590
• Singapore office 8 Jurong Town Hall Road, #30-03, The JTC Summit, Singapore 609434

For requests concerning personal data, please clearly state the nature of your request so that it can be reviewed and handled appropriately.